Troubleshooting Cards with vSEC_CMS

Trouble Shooting using vSEC_CMS.

Using vSEC_CMS you can troubleshoot various problems.  You can download the vSEC_CMS client application from the download page on the Taglio website.

Open the application, click on the Card Actions icon.

CardActions.png

 

The application will open to the "Unblock User Smart Card" tab. Click on the right most tab.

UnblockNoCursor.png

SCInfo.png

If the active Smart Card Reader selector is not populated, then vSEC_CMS cannot connect to the card. Check the following:

  • The smart card reader is attached and usable
  • The smart card is inserted
  • The Taglio Minidriver is installed

If there is no card minidriver listed, then there may be a problem with the minidriver installation. Check that the latest version of the minidriver is installed correctly.

If a minidriver is listed, but there is no Card Serial number, there may be a problem with the card initialization. Contact Taglio for help.

If there is a minidriver listed, click on the minidriver name.

minidriver.png

The pop up windows should display the name of the minidriver dll, and the version number.

Click the “Certificate and Keys” icon to check which certificates are actually on the card.

ViewCerts.png

Scroll to the right to see the container name associated with the certificate keys. If the certificate  has been directly enrolled from Microsoft CA, the container name contains the template name.

ContainerName.png

 

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